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From: helenj@allwest.net
Date: 05/01/02
Time: 11:42 PM

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I downloaded to Microsoft98.com to find problem with shutting down, when I returned to computer all was a 'MESS' My icons were oversized,my picture was without color the whole thing is way off from what it was. I tried everything to get it back to the way it was. I don't know what to do. Can you help me please?