You are currently viewing our archived support Forum. Please visit the Current Discussion Forum if you need to post a new message.
[ Home | Archives Contents | Search | Current Discussion Forum ]
From: Administrator
Date: 11/23/01
Time: 11:04 PM
If you just purchased it then take it back and get a replacement. That message means just what it says. The printhead is the device in the printer that directs the ink to the paper. Best case you could try and clean it, it may just be clogged, but if you just purchased it, it wouldnt seem likely.